Contact us

Welcome

Thanks for stopping by! Please view the following information on payments and shipping policies.

Shipping details

PAYMENT and SHIPPING

I accept payment via Paypal. It's a fast and very secure payment service, so you can feel confident that all your personal information is protected.

I allow 2 business days for receipt of payments. All purchase(s)will be canceled if payment is not received by this time.

I ship via USPS FIRST CLASS mail, which usually takes between 1-5 business days.If you need your items shipped via a particular method, please email me, I'm happy to accommodate.

Unless custom made, all orders are shipped with 36hrs.

Refunds, returns & exchanges

Stem Designs offers the following Returns Policy:
Returns & Warranty Information

I want to make sure your are happy with your purchase and I understand that you want your jewelry purchase to match your personality and fit you just right. That's why I offer a 10-day money back guarantee. If you are not happy for any reason with your handmade jewelry, just send it back within 10 days of purchase for a complete refund or exchange, minus shipping and handling. Please remember that all jewelry is handmade and no two pieces are identical. This guarantees you a truly unique work of art. All custom orders are final and cannot be returned.

Additional information

If there is any additional information that you would like, please do not
hesitate to email.

Thank you for stopping by. Please browse the wide selection of items in my shop. I am consistently updating and adding new designs, so please stop by often.